In active use with agencies today

The operations layer for EMS agencies.

EMSOps brings controlled substances, shift scheduling, personnel records, timekeeping, payroll, fleet, and HR into one platform — so the people running the service spend less time in binders, spreadsheets, and group chats, and more time on the truck.

  • Built for volunteer, combination, and career agencies
  • One record of who worked, what moved, and when
  • Designed with EMS operations leaders, not around them
Illustrative preview of the EMSOps operations overview: station readiness, today's shifts, and controlled-substance activity.
Illustrative product preview
Controlled substances Scheduling Personnel & certifications Timekeeping & payroll Fleet & apparatus HR & onboarding

What EMSOps does

One system of record for the whole agency

Most agencies run their operations across a whiteboard, a group chat, a shared drive, a paper log, and two or three point tools that don’t talk to each other. EMSOps replaces that patchwork with a single platform where the roster, the schedule, the timeclock, the vial log, and the truck check all share the same source of truth.

Controlled-substance tracking

Log every controlled-substance vial and the events that touch it — receipt, transfer between stations, administration, waste, and shift count — with the medic and witness recorded on each entry and a chronological history you can read back.

  • Vial-level custody by station and apparatus
  • Two-person entries: actor and witness on every record
  • Waste, administration, and count events in one ledger
  • Discrepancies surfaced, not buried in a binder
Illustrative preview of a controlled-substance vial record with its event history.
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Scheduling that fits real coverage

Build the shift calendar per station and apparatus, see open slots before they become a problem, and let qualified crew pick up what they’re cleared to cover. Volunteer duty crews and paid rotations live on the same schedule, with swap requests routed to administrators.

  • Station and apparatus-level shift calendar
  • Open-shift visibility, sign-up, and swaps
  • Role requirements per slot — driver, EMT, AEMT, paramedic, officer
  • Provider-safe views: crews see coverage, admins see roster picker
Illustrative preview of a weekly EMS shift schedule with open slots highlighted.
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Personnel, certifications, and HR

One roster with each member’s level, station, status, and certification expirations, plus the HR paperwork behind it — onboarding, invitations, document files, emergency contacts, and access controls — all in one record instead of a folder full of PDFs.

  • Roster with level, station, and active status
  • NREMT and state recert programs seeded (AEMT and EMT)
  • Expiring-soon view instead of a wall-calendar reminder
  • Invite members and control what they can see and do
Illustrative preview of the EMSOps personnel roster with certification expirations.
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Timekeeping, PTO, and payroll

Punch in and out from the app, review and edit punches from a single dialog, and let PTO accrue against policies you configure. Weekly overtime, recurring holidays, and vendor payroll exports (ADP, Gusto, or a generic CSV) come out the other side ready to run.

  • App-based clock-in with reviewable punches
  • PTO policy, opening balances, and an accrual ledger
  • Weekly OT split, treatment modes, recurring holidays
  • Payroll exports for ADP, Gusto, and generic CSV
Illustrative preview of the EMSOps timekeeping and payroll surface.
Illustrative product preview

Fleet, apparatus, and station inventory

Track every truck and its checks, log defects when they’re found, open work orders, and record fuel — alongside audited onboarding of the supplies already sitting in the station. High-value serialized equipment gets its own chain of custody.

  • Forms-backed daily and weekly apparatus checks
  • Defect capture, work orders, and fuel logs
  • Serialized asset registry with chain of custody
  • Audited intake for existing station supplies
Illustrative preview of the EMSOps fleet and apparatus surface.
Illustrative product preview

An operations picture you can act on

A single overview for the people who run the service: today’s coverage, what’s unfilled, controlled-substance activity since the last count, apparatus that need attention, and which credentials come due next month.

  • Today’s shifts and unfilled slots at a glance
  • Recent controlled-substance activity
  • Apparatus defects and open work orders
  • Certifications coming due, per member and agency-wide
Illustrative preview of an EMSOps operations overview with coverage and credential status.
Illustrative product preview

Who it’s for

Built for volunteer, combination, and career EMS

A 22-member volunteer squad and a three-station career service have different budgets and rosters — but the same fundamental problems. EMSOps is designed to work at both ends without a six-month implementation.

Volunteer squads

Duty-crew sign-ups, a roster that survives officer turnover, a controlled-substance log that doesn’t depend on one person’s memory, and modules priced with volunteer budgets in mind. Set up in an evening, not a quarter.

Career services

Multi-station scheduling, role requirements per slot, timeclock and payroll exports, and personnel records that stay current across shifts and stations — with clear separation between agencies.

Combination departments

Paid rotations and volunteer coverage on one calendar, one roster, one substance log, and one HR file — instead of two systems that constantly disagree.

EMSOps is an operations tool. It helps your agency keep organized, legible records of its own activity — it does not provide legal, regulatory, or clinical advice, and it does not replace your agency’s own policies or oversight. Responsibility for what your agency records and reports stays with your agency.

Find out more

Tell us about your agency

Send us a few details and we’ll get back to you with the modules that fit your agency, how pricing works for your size, and how to get set up. No sales script — we’d rather understand your workflow first.

  • No cost to ask, and no obligation
  • We answer questions about scope, pricing, and setup up front
  • Your details are used to contact you about EMSOps — nothing else

We use what you send to contact you about EMSOps. Nothing else.